Digital Solutions Manager

Responsibilities

• Conduct research to identify new markets and customer needs.
• Organize talks and events related to the products and services.
• Expand products and services to meet market demand.
• Impart product knowledge to sales and marketing teams.
• Work closely with Operations, Schedulers, Product Managers, Training Manager, and Sales Teams in planning course schedules and ensure optimal utilization of resources.
• Work with Marketing Team to come up with interesting content in website pages, organize and coordinate events to promote the products and services
• Responsible for Curriculum Validation, Review and Reporting (CVRR) and ensuring CVRR is conducted with high quality and within agreed timeline.
• Work with SME/course developers for any changes/amendment needed after CVRR exercise.
• Work with SME/course developers and being responsible for new courseware mapping, development, and submission for different funding agencies.
• Arrange business meetings with prospective clients.
• Partner with clients to uncover business needs and objectives, craft appropriate strategies and solutions, and identify/implement and successfully manage the execution of the plan.
• Conduct analysis and prepare proposal for clients.
• Craft out end-to-end corporate digitalisation solutioning.
• Conduct thought-mapping process to link company goals and objectives to solutions.
• Contextualise programme objectives, desired learning outcomes, and performance metrics.
• Create delivery/project schedule to company’s needs.

Requirements

• Preferably Degree Holder.
• Preferably candidates with relevant certification in the field of Learning & Development such as ACTA/ACLP or DACE/DDDLP.
• Preferably proven expertise in Artificial intelligence.
• At least 10 years of relevant working experience.
• Strong digital, technological, problem solving and interpersonal skills.
• Positive communication strategies to get clients buy-in.
• Proven expertise on the concept of emerging technologies.
• Proven experience in driving transformation to help organisations survive digital disruption.
• Proven experience in applying technologies to enhance customer experience, productivity and enabling data-driven decision making for effective operations.
• Proven experience in adopting digital technologies to improve and address the business performance gaps of the organisation
• Proven expertise in some combination of the following domains:
  • Sensors, Internet of Things, Cloud technology, Blockchain
  • Virtual and Augmented Reality, Robotics and automation
  • (Collaborative Robots, AGVs), RPA, chatbots
  • Automation of knowledge work, Advanced analytics, Artificial
  • intelligence, Machine Learning
  • Additive manufacturing (3D printing), Renewable energy
  • Big Data, Data Analytics, Data Visualisation and Dashboard
  • Digital Business Model
  • Digital Operating Model
  • Digital Strategy, Modular, Lean, Scrum, Agile, Design Thinking
  • Social platform, Virtual communities, Borderless world,
  • Digital Traction
  • Digital HR